emails about Holiday plans.

email 1

Dear Claire,

I'm writing to let you know what days I'm going to take off in the next couple of months. I'm going to take 1st April off because I'm moving house. I'm going to take a week off as of 23rd April because I have to go to a friend's wedding. And in May I'm going to be off for three days as of 14th May because my parents are coming to stay. I hope there's not going to be a problem with these dates.

Best regards,

 Liz.

 

email 2

Dear Ivan,

I'm writing to let you know which of the weeks you proposed to us the other day I'm going to take off. I'm going to take off the first and the third week of July off. I'm going to take off the first week because I'm going to Palafrugell to do a catalan course and I'm going to take the third week off because I'm having wisdom teeth taken out. I hope there's not going bo be a problem with these dates.

Best regards,

Eve

email3

Dear Helen,

I'm writing to let you know what days I'm going to take off in September. I have four days left and I know you want us to use up all our holiday days before October. I'm going to take off the 3rd and the 4th because i have to go to London for a wedding. And I'm going to take off the 16th and 17th because I have to do some things at home. I hope there's not going to be a problem.

Best regards,

Tom

Answer the qüestions. (clik here) Activiy 1.

LETTERS

. A letter of reply.

. Placing an order.

DESCRIBING FUNCTIONS

•  To set up a videoconference - (Organitzar una videoconferència)
• To create spreadsheets - ( Preparar fulls de càlcul)
• To distribute company memos - ( Distribuir els memos de 'empresa)
• To update mailing lists - (Posar al dia llistes d'adreçes)
• To answer the telephone - (Contestar el telèfon)
• To make travel arrangements - ( Organitzar viatges)
• To deliver messages - ( Entregar missatges)
• To sort checks - (Organitzar els xecs)
• To prepare materials for presentations - (Preparar materials per les presentacions)
• To handle customer complaints - ( Gestionar les queixes dels clients)
• To issue invoices - ( Emetre factures)
• Incoming mail - ( Correspondència que es rep)
• To  greet - ( Rebre /Saludar)
• To type agendas for meetings- ( Escriure o passar a l'ordinador els assumptes de les reunions)
•  Outgoing mail - ( Correspondència que s'envia)
• The office staff - ( El personal)
• Debtors - (Morosos)
• Requests - (Peticions, sol.licituds)

EXAMPLES :

Boss 1 :  Sam, you're going to be in charge of creating spreadsheets, distributing company memos and seting up videoconferences.......

Boss 2:   Lisa, you 're going to be in charge of updating the mailing lists, answering the telephone, making the travel arrangements for the office staff.........

Boss 3:  Monique, you' re going to be in charge of making arrangements for meetings and conferences, delivering messages, sorting checks .........

Boss 4: Pam, you're going to be in  charge of calling debtors, handling customer complaints, distributing all incoming mail, processing outgoing mail ......

Boss 5:  Justin,  you're going to be in charge of issuing invoices, preparing materials for presentations, greeting and assisting visitors. .......

Boss 6:  Simon, you're going to be in charge of handling requests for information from the public, typing agendas for meetings............

EXERCISE

. Try to understand the meening of these examples.

FAX and E-Mail MESSAGES

 EXERCISE 1.    Fax.

EXERCISE 2.    Fax.

Curriculum Vitae

1.-    Read the CV. Where do the headings go ?. Write them in.

* Interests.

* Skills

* Personal information

* Educational and qualifications.

* Work experience.

Curriculum Vitae

                                       .................................................................................  (1)

Name:                       Giacomo Marchese

Date of birth:             18 August 1986

Nationality:                Italian

Marital status:           Single

Address:                    Via Torino 12    24128   Bergamo.

Tel:                            035 5580113

Email:                        giacomomarchese@excellent.com

        

                                    ........................................................................................ (2)

                            

                         2005  Honours degree in Economics: grade 110/110

                         1999  Italian High School Diploma ITCPA, Bortolo Belotti Bergamo.

                         1998  Cambridge First Certificate in English.

                                    ............................................................................................(3)

                         2004  Oxfam charity offices, Oxford, UK: 3 months. Voluntary work.

                                  Duties included conducting research, answering phone.

                         2003  Green and Hudson, Michigan, USA: 3 month internship.

                                   Duties included market research, researching products, and  

                                   maintaining clients records.

                                    .........................................................................(4)

                                    Fluent English and Spanish, conversational Japanese.

                                    Working Knowledge of Microsoft Word, Excel, and Power

                                    Point.

                                   

                                    Good typing skills.

                                    Driving licence.

                                   ............................................................................(5)

                                   Travelling, cinema, tennis, football.

                                      

2.-    Now, write your own CV. Use the CV above as a model.

  

Answering enquiries

* Put the sentences in the correct order in each email.

Email - 1

Dear Customer Care

I am interested in ordering your USB pendrives for a promotional campaign.  ...1...
Could you also tell me if there is a discount for orders 
over 100 ?. .........
I look forward to hearing from you. .........
I would like to know how many megabytes of data you can store on the USB pendrive ........


Bill Whitehead.

Email - 2

Dear Mr. Whitehead

I hope that this has answered your questions. ......

Our USB pendrives come in two versions, 256 megabytes and 512 megabytes. .........

Thank you for your enquiry. ......

In answer to your second question, we only offer a discount on orders over 500 .......

We look forward to receiving your order. .....

David Harris.

Customer Care

WRITING

1) Read the job advertised and put the expressions in the correct places in the letter. 

COME AND JOIN OUR DYNAMIC TEAM

AT THE MAZONER STADIUM

• Do you like sport ?.
• Are you good at languages ?.
• Can you use computers ?.
• Have you got experience with the public ?.
• CONTACT GARY OLSEN

    to meet with  you        relevant work experience    to apply for

    I am interested in              I believe

Dear Mr Olsen

I am writing ......................................the job advertised in the Evening Mail of 5 December. I'm 22 years old and I have a degree in sports science. I also have ......................

I have been an assistant in a sports centre, and I have worked in an IT department. Last summer I worked in a travel agency where I dealt with costumers. I speak Catalan, English and French fluently and I have studied in England.

I have never worked in a stadium before, but ....................................... that I have necessary skills and qualifications.    ...................  working for your company because it would give me valuable experience in the sports industry.

I would welcome an oportunity ...............................

My phone number is 972 30 67 89.  I enclose a copy of my CV.

Yours sicerely,

Anna Puig