LISTENINGS

STEVE  JOBS  -

Innovador de la indústria informàtica.

Nascut el 24 de febrer de 1955 a San Francisco (Califòrnia, EUA), Steve Paul Jobs va revolucionar el món dels ordinadors amb el llançament del Macintosh i al segle XXI, la indústria de consum amb tres dels aparells electrònics més reeixits de la història: l'iPod, l'iPhone i l'iPad. Cofundador i president d'Apple Computer, va ser un dels grans innovadors en la indústria informàtica i ja als anys 70 va ajudar a la popularització de l'ordinador personal.
Després de tenir problemes amb la cúpula directiva de l'empresa que ell mateix va fundar, Jobs va ser acomiadat d'Apple Computer el 1985, però va tornar a la companyia el 1997, i en va ser director executiu fins que va renunciar, l'agost passat.

EL  DISCURS  DE  STEVE  JOBS  A  LA  UNIVERSITAT  DE  STANFORD

TRANSPORTING GOODS

VOCABULARY:

• CONSIGNEE:  a person or a company that receives a consignment of goods, i.e. the importer.
• BILL OF LADING: a document which gives details of the goods being transported and it acts as a receipt for the consignee who needs to have it to collect the goods.
• AIR WAYBILL: transport document by air.
• PORT OF DISCHARGE: the port at which the goods will be taken off the ship.
• DELIVERY BY ON-CARRIER: when another form of transportations takes de goods from the ship at the port of discharge to their final destination.
• Bs/L: abreviation for Bills of Lading .
• VESSEL: a ship
• GROSS WEIGHT: the total weight, i.e. including packaging.

TALKING BUSINESS

Telephone: connecting

Introduction

This section features phrases you might hear when you telephone a company hoping to talk to someone.

Imagine you are calling a company and want to speak to someone who works there. Can you think of any phrases you might use, or that you might hear? 

MAKING AND TAKING CALLS

ADVANCED ENGLISH

                                                LEARNING ENGLISH

emails about Holiday plans.

email 1

Dear Claire,

I'm writing to let you know what days I'm going to take off in the next couple of months. I'm going to take 1st April off because I'm moving house. I'm going to take a week off as of 23rd April because I have to go to a friend's wedding. And in May I'm going to be off for three days as of 14th May because my parents are coming to stay. I hope there's not going to be a problem with these dates.

Best regards,

 Liz.

 

email 2

Dear Ivan,

I'm writing to let you know which of the weeks you proposed to us the other day I'm going to take off. I'm going to take off the first and the third week of July off. I'm going to take off the first week because I'm going to Palafrugell to do a catalan course and I'm going to take the third week off because I'm having wisdom teeth taken out. I hope there's not going bo be a problem with these dates.

Best regards,

Eve

email3

Dear Helen,

I'm writing to let you know what days I'm going to take off in September. I have four days left and I know you want us to use up all our holiday days before October. I'm going to take off the 3rd and the 4th because i have to go to London for a wedding. And I'm going to take off the 16th and 17th because I have to do some things at home. I hope there's not going to be a problem.

Best regards,

Tom

Answer the qüestions. (clik here) Activiy 1.

LETTERS

. A letter of reply.

. Placing an order.

DESCRIBING FUNCTIONS

•  To set up a videoconference - (Organitzar una videoconferència)
• To create spreadsheets - ( Preparar fulls de càlcul)
• To distribute company memos - ( Distribuir els memos de 'empresa)
• To update mailing lists - (Posar al dia llistes d'adreçes)
• To answer the telephone - (Contestar el telèfon)
• To make travel arrangements - ( Organitzar viatges)
• To deliver messages - ( Entregar missatges)
• To sort checks - (Organitzar els xecs)
• To prepare materials for presentations - (Preparar materials per les presentacions)
• To handle customer complaints - ( Gestionar les queixes dels clients)
• To issue invoices - ( Emetre factures)
• Incoming mail - ( Correspondència que es rep)
• To  greet - ( Rebre /Saludar)
• To type agendas for meetings- ( Escriure o passar a l'ordinador els assumptes de les reunions)
•  Outgoing mail - ( Correspondència que s'envia)
• The office staff - ( El personal)
• Debtors - (Morosos)
• Requests - (Peticions, sol.licituds)

EXAMPLES :

Boss 1 :  Sam, you're going to be in charge of creating spreadsheets, distributing company memos and seting up videoconferences.......

Boss 2:   Lisa, you 're going to be in charge of updating the mailing lists, answering the telephone, making the travel arrangements for the office staff.........

Boss 3:  Monique, you' re going to be in charge of making arrangements for meetings and conferences, delivering messages, sorting checks .........

Boss 4: Pam, you're going to be in  charge of calling debtors, handling customer complaints, distributing all incoming mail, processing outgoing mail ......

Boss 5:  Justin,  you're going to be in charge of issuing invoices, preparing materials for presentations, greeting and assisting visitors. .......

Boss 6:  Simon, you're going to be in charge of handling requests for information from the public, typing agendas for meetings............

EXERCISE

. Try to understand the meening of these examples.

FAX and E-Mail MESSAGES

 EXERCISE 1.    Fax.

EXERCISE 2.    Fax.