Writing and Saying Large Numbers, by Dennis Oliver

Writing and Saying
Large Numbers (#1)

We don't normally write numbers with words, but it's possible to do this--and of course this will show how we say the numbers. In writing large numbers, American English uses a comma ( , ) to separate thousands, millions, etc. American English also uses a hyphen ( - ) to separate "tens" words (twenty, fifty, etc.) and "ones" words (one, three, six, etc.) Examples: Group 1 written   said 1,011   one thousand eleven       21,011   twenty-one thousand eleven       721,011   seven hundred twenty-one thousand eleven Group 2 written   said 1,256,721   one million two hundred fifty-six thousand seven hundred twenty-one       31,256,721   thirty-one million two hundred fifty-six thousand seven hundred twenty-one       631,256,721   six hundred thirty-one million two hundred fifty-six thousand seven hundred twenty-one Group 3 written   said 1,492,638,526   one billion four hundred ninety-two million six hundred thirty-eight thousand five hundred twenty-six       41,492,638,526   forty-one billion four hundred ninety-two million six hundred thirty-eight thousand five hundred twenty-six       941,492,638,526   nine hundred forty-one billion four hundred ninety-two million six hundred thirty-eight thousand five hundred twenty-six __________________________________________________ Special Notes: 1.   In American English, the order of large numbers is thousand, million, billion, trillion, etc. (1,000; 1,000,000; 1,000,000,000; 1,000,000,000,000; etc.) In American English a thousand million is a billion, but in British English, a thousand million is a milliard.       2.   When saying large numbers, do not make thousand, million, billion, trillion, etc. plural. Not this: *twenty thousands dollars; *five millions people But this:twenty thousand dollars; five million people       3.   In American English, use commas to separate thousands, millions, etc. Not this: *21.011 *31.256.721 *941.492.638.526 But this: 21,011 31,256,721 941,492,638,526       4.   People often say "a" instead of "one" before hundred, thousand, etc. and they often add "and" before the last number: a hundred and twenty-one a thousand and eleven / etc.

 

HOTEL   INFORMATION

Receptionist: Good morning. Welcome to The Grand Woodward Hotel.
 Client: Hi, good morning. I'd like to make a reservation for the third weekend in September. Do you have any vacancies?
 R: Yes sir, we have several rooms available for that particular weekend. And what is the exact date of your arrival?
C: The 24th.
  R: How long will you be staying?
 C: I'll be staying for two nights.
R: How many people is the reservation for?
 C: There will be two of us.  
R: And would you like a room with twin beds or a double bed? 
  C: A double bed, please. R: Great. And would you prefer to have a room with a view of the ocean?  
C: If that type of room is available, I would love to have an ocean view. What's the rate for the room?  
R: Your room is five hundred and ninety dollars per night. Now what name will the reservation be listed under?  
C: Charles Hannighan.  
R: Could you spell your last name for me, please?  
C: Sure. H-A-N-N-I-G-H-A-N  
R: And is there a phone number where you can be contacted?
C: Yes, my cell phone number is 555-26386.  
R: Great. Now I'll need your credit card information to reserve the room for you. What type of card is it?  
C: Visa. The number is 987654321.
  R: And what is the name of the cardholder?
C: Charles H. Hannighan.
  R: Alright, Mr. Hannighan, your reservation has been made for the twenty-fourth of September for a room with a double bed and view of the ocean. Check-in is at 2 o'clock. If you have any other questions, please do not hesitate to call us. 
  C: Great, thank you so much.
R: My pleasure. We'll see you in September, Mr. Hannighan. Have a nice day.

HOW TO INTRODUCE YOURSELF 

BALANCE SHEETS.

Income statements show financial information over a period of time. Balance sheets, on the other hand, show a company's financial status at a certain moment in time. Let me show you how to read them.

Balance sheets follow this equation:

ASSETS    =     LIABILITIES    +      OWNER'S EQUITY

ENGLISH ADJECTIVES PRACTICE.

Exercice 1

Exercice 2

Exercice 3

    HANDLING   A   COMPLAINING    PHONE   CALL

- HELLO, MR, MS,   SPEAKING 
- IS THIS THE ......... COMPANY ? 
 - MAY I SPEAK TO ....... ? 
- OH !!!! SORRY MR. SMITH IS BUSY RIGHT NOW ....
 - OH , WELL, IS THIS THE SALES AND MARQUETING DEPARTMENT ? 
- I WISH TO MAKE A COMPLAINT. 
- WILL YOU PASS IT ON TO MR. SMITH FOR ME ? 
- I WANT TO MAKE A COMPLAINT. 
- OK SIR, YOU CAN TELL ME YOUR COMPLAINT 
- COULD YOU JUST HOLD ON THE LINE A MOMENT WHILE I GET MY PEN AND PAPER   READY  ? 
- CERTAINLY, I'M READY NOW
- AND WHAT IS YOUR COMPANY NAME ?
- HAVE YOU BEEN USING OUR PRODUCTS FOR A LONG TIME ?
- YES I HAVE BEEN A CUSTOMER FOR FIVE YEARS NOW.